FAQ
Is Course 1 really free?
Yes. Create a free account to access Course 1 and its exercise files. No paid course purchase is required.
How do I sign in?
Enter your account email address and use the sign-in code sent to your inbox. You do not need a password. If the email is missing, check spam and confirm the address you entered. Avoid repeated requests if a temporary limit appears; contact support if you remain stuck.
What do the paid courses cost?
Course 2 costs $150, Course 3 costs $150, and Course 4 costs $100. The Courses 2–4 bundle costs $350, saving $50 compared with buying all three separately. Prices are in USD; checkout shows applicable taxes and the final total.
If I buy one course, can I upgrade to the bundle?
Yes. Eligible paid course purchases receive credit toward the bundle. Sign in with the same account so checkout can identify your purchases. For example, an eligible $150 Course 2 purchase leaves $200 to pay for the $350 bundle before tax.
Is this a subscription?
No. Paid courses and the bundle are one-time purchases. There is no recurring Protomight membership payment for these offers.
Where do I find my courses and files?
Open Courses to find your available courses. On a lesson page, Course resources contains the exercise downloads for that course. Course 1 has three downloads, Course 2 has one, and Course 3 has three downloads plus a view-only Google Sheet reference. Course 4 has no exercise downloads.
Can I watch on my phone?
You can stream lessons in a compatible mobile browser. Subtitles are available through the player. Exercise files may download on a phone, but Illustrator, Figma, and spreadsheet work may require suitable software and a computer. Contact support if playback or downloads do not work on your device.
Do I need separate software?
Yes, where a lesson uses it. Software subscriptions and licenses are not included with course purchases. Check each course's tool list before buying. These courses focus on applied design workflows rather than teaching every software tool from the beginning.
What is the refund policy?
Request a full refund within 14 calendar days of purchase by emailing support@protomight.com. Watching lessons or downloading files does not disqualify you. Refunds are processed through Paddle, and access granted by the refunded paid purchase ends. Your account and free Course 1 access remain available. See the Refund Policy for bundle upgrades and consumer rights.
Why does my receipt say Paddle?
Paddle is our merchant of record. It handles transactions, applicable checkout taxes, receipts, and refunds. Payment support is also available at paddle.net
What is on the Account page?
Your account email, current course access, and purchase history. You can refresh purchase status and sign out. Paddle sends payment receipts by email. Contact support for account corrections or deletion requests.
Is the Protoblog free?
Yes. You can read it without an account or signing in. Commenting and member-submitted posts are not available at launch.
How do I contact you?
Email support@protomight.com. Include the course or lesson name and what happened. For payment questions, include the order reference if available. Never send login codes or payment-card details.
