Refund Policy

Last updated: October 13, 2026.

Try your course with confidence

If a paid Protomight course or bundle is not right for you, request a full refund within 14 calendar days of purchase. You do not need to complete assignments or explain why. Watching lessons or downloading exercise files does not remove this guarantee.

How to request a refund

Email support@protomight.com using your account email address. Include your order reference or receipt if you have it. Your request must reach us within the 14-day window; the refund does not need to finish processing within that window.

Paddle is the merchant of record for our transactions and processes refunds. You can also contact Paddle using the support link on your receipt or at paddle.net Approved refunds are returned through Paddle to the original payment method where possible. A full refund includes the applicable tax charged on the refunded purchase. Processing and bank posting times vary.

What happens to course access?

Access granted by the refunded paid purchase ends when the refund is completed. Your Protomight account and free Course 1 access remain available. Access supported by a separate, non-refunded purchase remains yours.

The 14-day guarantee applies to the purchase being refunded. Purchasing a bundle upgrade does not restart the refund window for an earlier course purchase. For a bundle bought using purchase credit, a full refund of the upgrade returns the amount paid for that upgrade; it does not refund earlier purchases automatically. We will check the original purchases and resulting access when processing your request.

Problems outside the guarantee window

If a course will not work, access is missing, or something is materially different from what was described, contact us so we can help. The 14-day guarantee does not limit any mandatory consumer rights or rights under applicable Paddle terms. Longer or additional rights may apply depending on where you live.

Questions? Email support@protomight.com.